We, Eat Binchi Inc., are committed to protecting and respecting your privacy. This policy (together with our Terms and Conditions and any other documents referred to herein or therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

In this Privacy Policy, the words “we”, “us”, “our” and similar expressions refer to Eat Binchi Inc., an Ontario company that is the operator of the website www.eatbinchi.com. This Privacy Policy is applicable to persons who access our Site on the internet or access our Site or services via any web application, mobile application or other platform or device.

By visiting or accessing our Site and/or our services, you acknowledge and agree that you have read and understand this Privacy Policy, and consent to the collection, use and disclosure of your personal information as described in this Privacy Policy. In most cases, we will ask you to provide explicit consent (through agreeing to a revised version of this Privacy Policy) if we intend to collect, use, or disclose your personal information other than as described in this Privacy Policy, however sometimes your consent may be implied through your conduct with us.

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you buy a subscription product the following information will be stored:

  • Your name, address, email and phone number, and billing address which will be used to populate the order and the recurring order.
  • Shipping address: we’ll ask you to enter this so we can send you the current order and the recurring orders.
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Send you information about your subscription
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.
  • Subscription information like what was purchased, when it was purchased and where it should be sent, and customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise the right at any time by contacting us at privacy@eatbinchi.com. Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. Access to information Canadian federal and provincial privacy legislation (“Privacy Laws”) give you the right to access information held about you. Your right of access can be exercised in accordance with applicable Privacy Laws. Any access request may be subject to a fee of $10 to meet our costs in providing you with details of the information we hold about you. Changes to our privacy policy Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail or other electronic means. Contact Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@eatbinchi.com.

If you have questions, comments or concerns around our privacy policy, or if you’d like to access your personal information, you can reach out to: Attn: Moji Akande, CEO 2-668 Strathmore Blvd., East York, ON M4C 1P2 OR privacy@eatbinchi.com If you are not satisfied by our response, you can reach out to the Privacy Commissioner of Canada: Office of the Privacy Commissioner of Canada 30, Victoria Street Gatineau, Quebec K1A 1H3 Toll-free: 1-800-282-1376 Phone: (819) 994-5444 TTY: (819) 994-6591